At the top of each dashboard, youll see the last time the data was refreshed. Enter your username and password. Simply put, in situations in which multiple baseline surveys have been completed for a Little, Matchforce has historically struggled to determine exactly which survey should be used as the baseline for reporting purposes. People often use email for primary credential recovery. Users can be added individually or in bulk. One is your Agency account record and one is your Location account record. Please let your agency superusers know about any changes or improvements you would like to see in Matchforce. To create an agency-specific dashboard with this data, clickSave As and save the dashboard to a folder connected to your agency. We want to hear from you. Every agency has two account records. (Its important to note that BBBSAs Standards and Service Delivery Model DO prohibit IN-PERSON contact between SB Bigs and Littles outside of the facility where they meet.). Open the National-Average Match Length dashboard and look at closures by duration. The definition of a baseline survey has been clarified and the manner in which Matchforce handles specific aspects of baseline survey administration has been modified. The redesign project team will create first drafts of the new YOS and COS in February and March of 2020. After the National Conference, BBBSA and True Owl will build the revised surveys in Matchforce and develop training materials to help staff learn to use the the new tools. Work is currently underway and the system will be available for use by all BBBS affiliates by mid-June, 2020. 2021 Big Brothers Big Sisters of America. You will see a prompt on your device that "Extra verification is required for your account" Click Setup or Configure Factor. TheApp is consistent with the 2018 Standards and BBBSAs service delivery model. Aim.bbbs.org: Login Offline Aim.bbbs.org: visit the most interesting Aim Bbbs pages, well-liked by users from USA, or check the rest of aim.bbbs.org data below. You may filter this report by SoR type as well as program type. Get a quick tour of Matchforces interface. Moving forward (for matches made after December 31,2020), a baseline survey is defined as the first YOS or COS completed by a Little regardless of when the survey was completed. One of the best features of the redesigned YOS and COS is that BBBS agencies now have the power to turn on or off a number of optional question sets. Although development of TheApp is being accelerated so it can be utilized as a solution during times of social distancing and stay-at-home orders, it is not a short-term fix aimed at only addressing the current situation. Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings, enroll in multifactor authentication (MFA), You will be prompted for multifactor authentication (MFA), Access AMS by following the instructions in Section 2.0 of the, Scroll down to find the dropdown box titled, Move a match from the Pending stage to the Active stage, Move a match from the Pending Closure stage to the Closed stage, Change the Status field on a match from Red to Yellow or Green. Login | Big Brothers Big Sisters - force.com Records in the Ready for Review and RTBM Stage are examined. Each report will likely need to be modified to meet the specific needs of each agency. This will likely be utilized to complement the Match and Match Support Dashboards. Step-by-Step Instructions 1. You may want to use this data to: Scenario: Your agency wants to track match support contacts (MSCs) that have been completed and should be completed. Next, click on the National & Local Data folder. In November 2019, True Owl gathered information from over 1,300 BBBS agency staff members on sentiments regarding the current YOS and COS surveys. All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. BBBS Connect is a secure place where you can find BBBS resources and network information. : Users with this Matchforce Profile Type will be able to access Matchforce and complete standard match management activities and will have access to the Agency Management application. Details with Enrollment Stage All Bigs and Littles currently Active (Enrollment Stage = Ready to be Matched, Pending Match, Matched) with mailing addresses are included in this report. There was an issue with the data migration that caused some closed enrollments in AIM to come over as open in Matchforce. Automated emails are sent out of Matchforce when specific trigger events occur. Detailed demographic data is included within this report. You may want to use this data to: Looking for a JJ report? Big Brothers Big Sisters is building a Matchforce based digital platform to facilitate safe and secure online communications between Bigs and Littles! The last YOS that was completed before this Littles match was activated will be considered by Matchforce to be the Littles baseline survey (even though this survey may not show the designation of a baseline survey in Matchforce). The survey redesign project officially kicked off in early December 2019. You can create a list view to show you just these records. Examine the filters that have been placed on the reports to better understand what type of data is populated within the report youre viewing. Our Impact - Big Brothers Big Sisters of Metro Milwaukee - Youth Mentoring Matchforce Applications - Matchforce Guide Alternatively, Okta Verify can generate a six-digit code that you enter into your Okta login screen to access your required app. This happens when youve entered anything other than just High School Big in the Program Preference Type field on the enrollment. No. Aim.bbbs.org is a web project, safe and generally suitable for all ages. Your CEO/ED/Program Director (with Sponsored Organizations) will use the same login information Enroll in Multifactor Authentication (MFA), Manage Multifactor Authentication (MFA) Settings. BBBSTX - YouTube Matchforce is Big Brothers Big Sisters match management system. You may not see all of the Matchforce applications that are available. You can search in all tabs or in specified fields simply by changing the search dropdown. At the same time, many agencies will create brand new reports with corresponding dashboards knowing that Matchforce creates a great deal of flexibility within reporting. The final versions of the surveys will be unveiled to the BBBS network at the 2020 National Conference in June. In addition, TheApp will automatically flag communications containing potentially concerning words and phrases and notify staff to ensure timely review. Work is currently underway and the system will be available for use by all BBBS affiliates by mid-June, 2020. If you havent already done so, review the resources listed above and in the WalkMe app related to Reports & Dashboards. All contact records that come into Matchforce via online inquiries will be assigned the owner BBBS Forms User. TheApp is planned to be the only digital communication platform to link to Matchforce. Click here to sign out of all other accounts. Attention if You Use Office 365 at Your Local Agency This article explains the timing around when surveys are created and closed on Matchforce. completed that Matchforce requires for enrollments to be RTBM. Group data in a waythat is most helpful to you. How can I request changes or improvements to Matchforce? You can make it easier to find your Agency account record by creating a list view named My Account, changing the Filter by Owner to All Accounts, and adding Filter Account Record Type = Agency. A private record is a contact record in Matchforce that has been marked as private. Contacts will be re-housed into combined household accounts by the end of go-live week. Get a quick tour of Matchforce's interface. The two reports listed below contain data tied to all RTBM participants in your agency at the current time. You may want to use this data to: Looking for a report similar to the Support Contact Summary reports from AIM? Remember, BBBSA has provided a sample of reports in the National & Local Data and Program Dashboards folders. Okta Verify is the most secure option. Youre not limited! One tells you how the team did on their completed MSCs and the other tells you how many matches still have overdue contacts within them. BBBS staff will be able to quickly access this information in Matchforce to get a window into how matches are feeling in real time. 2021 Big Brothers Big Sisters of America. Please ensure that you are looking for your data on a list view other than Recently Viewed. Kevin works for BBBSAs project and change management partner organization, True Owl. Prepping for QA Reviews? Remember: You can add, remove, or rearrange columns in any report based on what you need. TheApp can be used to facilitate communication between any type of match. Doing so will ensure the most accurate measurement of baseline conditions, which in turn ensures the continued accurate measurement of BBBS outcomes. The desired outcome of this project is a set of surveys that balance the need for reliable, valid, and multi-use data and information with more practical, easier survey administration. The objective of the YOS and COS Redesign Project is to modify the current versions of the YOS and COS surveys to meet the needs of all BBBS stakeholders especially those who administer the surveys. Youll find active match numbers here broken down in several categories. TheApp is consistent with the 2018 Standards and BBBSAs service delivery model. Matchforce Users can be assigned to one of the following two Agency Matchforce Groups: Follow these steps to add users to Agency Matchforce Groups: If you have your username and password, lets log into Matchforce: Usernames are in the form of firstname.lastname (as shown in AMS) and passwords are standard BBBS passwords. Open each dashboard and review whats contained within it. Users with access to this application can complete system configuration, setup, and maintenance tasks such as turning on/off automated emails, increasing the number of required background checks, and creating new grants, referral details, sites, etc. The redesigned YOS and COS go live on August 31, 2020. The dashboard component is simply a visual representation of a specific report data point. Child Safety Concern Contact records flagged as child safety are contained within this report. Highlight the staff name to be added to the group and then click the. All Matchforce users have access to dashboards and the accompanying reports. Survey Completion data is tracked within this dashboard. Before beginning to pull and save reports or dashboards, be sure your Agency Administrator has shared agency-specific folders with you so that you are able to save your Reports & Dashboards to those specific folders and not public folders. To create an agency-specific dashboard with this data, click save as and save the dashboard to a folder connected to your agency. Beginning February 14, 2023, volunteer and parent/guardian can be added to The Learning Exchange using the new Training Tab in Matchforce. Scenario: Your agency wants to review specific activities and tasks that your staff has completed. In fact, BBBSAs Enhanced SBM best practice model from 2012 demonstrated that facilitating electronic or phone communications over the summer months between Bigs and Littles resulted in longer, stronger matches that were more likely to continue into the next school year. The data and information obtained by these surveys serve many purposes. You can still see parent/guardian relationships via Little enrollment records. Each question in the Strength of Relationship (SoR) data for Bigs across the network is displayed here with gauges indicating average responses; however, when view reports is selected, your agency data is displayed.

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