| Read 321-340 Reviews out of 384 Twitter. Positive reviews (last 12 months): 10.5%. if its going to be awhile can i cancel now ? Cloudflare Ray ID: 7c05bcc2fb980b5a Unfortunately, the item you purchased is no longer available to reship to you but we have issued a full and complete refund for your order that will post back to your original form of payment within 2-7 business days. Go with a reputable company like Nike. Send us a Tweet and we'll be We found clear and detailed contact information for FansEdge. FansEdge Phone, Email, Address, Customer Service Contacts | ComplaintsBoard No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. That was my first order from them and I did absolutely nothing to deserve an attitude like this. I look forward to helping you further, I hope to hear from you soon! Can't find the answer to your question in our Help Center? ein Mensch und keine Maschine sind. Thank you, Maribell, Looked like a good reputable site so I ordered. We truly value your business and we look forward to the opportunity to serve you again soon. I contacted customer support and they claimed they delivered the package, but I never received anything. And they told me a wonderful story that my first order was somehow canceled and my address was removed from their system and marked as unwanted. pour nous faire part du problme. Your experience matters. And BTW, FandEdge is the same company as Fanatics, where you will also have return issues. I had never ordered some things from this website before and everything was fine. This website is a waste of time. We are truly sorry to hear about your experience with us. The email with this message will be sent to you as part of your Order Confirmation. Your order will go through a different processing process depending on the items you order. Those were supposed to be Christmas presents, so I ordered in advance. I'm so fed up with this company. Cristin went way above and beyond all throughout my transaction and even after. Unfortunately I don't know how this will even turn out. You can access our Self-Service options via chat 24/7 or chat with a live representative if needed. real person. You can email the site owner to let them know you were blocked. Dreams, which operates FansEdge.com and a number of other branded merchandise e-commerce sites, is being purchased by Fanatics for $183 million in cash. Then another hour where they said oops no it was returned and refunded. That was two weeks ago and I still have not received. Bad sizing, sending crazy sizes (like youth extra large is a size 20 instead of normal 14) but not clarifying on the website so when you buy, even if you check the size they provide wrong information about the size. Customer Help Desk | Track Your Order and More - Fanatics You can get in touch with our Customer Service Department by calling 1-800-439-2178 or sending an email to [emailprotected] Furthermore, if you prefer, you can cancel your entire order by contacting our Manufacturers. Get Code. Use any of the options below to contact Customer Service! We will continue to provided coaching to the agents involved in this contact. That's very misleading and unacceptable to spend almost 30 bucks for shipment to delayed for that long. I ordered an item from them weeks ago that was supposed to be delivered 8 days ago. Tried to order a Jersey for my girlfriend for the holidays. I immediately contacted customer support and provided some pictures. Hi Anne - If you could email us at customerfirst@fanatics.com with the item(s) you wish to return, we can process that for you as a courtesy. Ordered a jersey almost a month ago. Here's how to contact Customer Service! We truly value your business and we look forward to the opportunity to serve you again soon. Asked for refund or replacement and they stated policy won't allow them to do either but they would give me coupon for 50% off next purchase. The quality of the sweatshirt is not worth the price. Please send me an email at customerfirst@fansedge.com. Threw it away and canceled my account. It is now 11/15/2022 & all I get on tracking is that it has shipped. A free inside look at company reviews and salaries posted anonymously by employees. The fanatics warehouse is located in many places across the globe. All rights reserved. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. North Reading, Mass 01864 I look forward to making it a better experience for you when you reach out. I contacted FansEdge and after discussing all the details I sent the shirt back to them. I called the number provided and asked a young lady to assist me. Our number on concern is customer satisfaction. I would highly recommend Fansedge to anyone looking for a great online shopping experience. Click here for more! And don't try and say that there was an option. FansEdge Customer Service Representative Salaries | Glassdoor enva un correo electrnico a The order was not confirmed. and we'll be sure to answer any of your service questions! It might be a surprise to learn that Takara Tomy does not intend to sell Disney Infinity toys in Canada at the moment. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Submit a complaint and get your issue resolved. Click to reveal Thank you so much for your feedback! I have waived the return shipping fee. They are very unreliable. Hello Katha, Can't find the answer to your question in our Customer Care Center? Ordered $39 sweatshirt for Texas Longhorns in white, XL, loved it, perfect fit, not too heavy. Fansedge Customer Service Phone Number (855) 438-0678 . They will be losing customers, Hello D. S., we are terribly sorry to hear about your less than satisfactory experience with Fanatics. It still had 2 weeks to ship and they are unable to cancel the order? Click on the Return Item(s) button and select the item(s) you wish to return. For further assistance, please email in at customerfirst@fansedge.com. Of course, a small window opened, I asked my question but got no answer. Hopefully I get the Birthday present in time Amy, I'm so sorry, we really dropped the ball on this. I won't be ordering again. Tip for consumers:Do not trust that they will deliver the item ordered. Hello Alan, we are terribly sorry for the inconvenience. Hello Diana, Good Afternoon, Ali I apologize for the sizing discrepancy. Use any of the options below to contact Customer Service! We apologize again for the inconvenience and hope to hear from you soon. For tailgating, watch parties, game time, or heading to class, you'll find clothing and accessories sporting . FansEdge is a one-of-a-kind fan shop that offers a wide range of stylish and exclusive fan apparel for individuals who want to showcase their unique style through their love for sports.From limited edition jerseys to trendy hoodies and tees, FansEdge offers a diverse selection of fan gear from the most fashion-forward brands such as Nike, New Era, Under Armour, Adidas, and more. We offer a huge selection of FansEdge gear from top quality brands, all in one convenient place. I paid $34.60 for the hat, and understood that $9.99 would be charged for the label (total scam, BUT it was in the fine print). We are glad to hear that Shakira provided great service, this is exactly what we are looking for. Live Chat. Decided to order another for Notre Dame, totally excited. i want to cancel my order, Will i get my sweatshirt in time for christmas? Kynetic LLC is the parent company of Fanatics, an online retailer of licensed sports products. Horrible customer service and still haven't received my order. Shakira was really good helping me to get the information order and delivery instructions of the two item that I ordered. Pinterest. Can't find the answer to your question in our Customer Care Center? Don't Love It? It is well-staffed and has state-of-the-art equipment to ensure that orders are processed and shipped quickly and efficiently. i will put this company on blast with social media & news station! If my money does not reappear on my credit card account in a reasonable time, I will go up the food chain! I wont get a refund until it arrives at the garage where this joke of a business is run from. Not to mention their discounts. i'm debating if i should order from here or the official nfl store i'm buying a cowboys jersey for my boyfriend but i'm scared it won't be delivered before christmas or not being authentic due to the bad reviews! Initial FansEdge complaints should be directed to their team directly. We look forward to you doing future business with us! But my card said the money was taken. excuses voor het ongemak. Fansedge.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. They are always quick to respond to my inquiries and they are always willing to help me find the right product for my needs. - Jimmy, Hello Brett. I apologize that you have not received your package. Thank you so much for reaching out to us, we are housed in Jacksonville, FL with wearhouse locations world wide. Arrived and XL was way too small. FansEdge Coupons and Promo Codes 70% Off - April 2023 I ordered my hat on Oct 20th, 2020 and it is now Dec 17th, 2020 and still no hat. Charges your card, gives you the run around and never sends product. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. If you initiated your return via our Returns Center, you can track your package at any time through the Returns portal linked on this page. They offer a wide selection of products from all major professional sports leagues including the NFL, MLB, NBA, NHL, NASCAR, and more. My order # is [protected]. THANKS MATTHEW FOR TAKING CARE OF THIS ISSUE ASAP! Was suppose to get there before new years eve, now it might arrive on January 5th. Thanks. We have passed your experience along to the appropriate department and it is being looked into. They lie and tell you they think the order was shipped and then tell you there was a problem with shipping. FANSEDGE - 36 Reviews - 5245 Commonwealth Ave, Jacksonville - Yelp Really disappointed. The best phone number for FansEdge.com is their 877-965-3955 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Dont order from this sight. I am very sorry about the long delay in responding. We're shoppers too and dedicated to delivering our customers the kind of shopping experience we would want to have. It does not work. I received the merchandise I ordered and can't complain about the quality but it didn't fit. * FansEdge attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. We found that FansEdge website supports payment methods that allow for anonymous transactions. Thank you, Maribell. para informarnos de que tienes problemas. How to Talk to Live Person at Equifax, Experian, TransUnion - APR finder Thank you for taking the time to let us know! Click here to get notifications about new complaints of FansEdge. Contacting Fan Services. Placed an order on 11/07/2022. Very disappointed and I'm not sure what to expect in the end. Please send your order number and details to us at customerfirst@fanatics.com, from there we can review your order and send a replacement at no cost if able to. Fanatics, 2022. Please feel free to reach out to us if we can help you further in any way. tracielwatts@gmail.com. With it being Christmas very soon I understand it can be frustrating with delayed shipments. FansEdge has a rating of 1.52 stars from 779 reviews, indicating that most customers are generally dissatisfied with their purchases. This website is using a security service to protect itself from online attacks. Is this your company? I still had a week before Christmas. I ordered a custom t-shirt from FansEdge. For further assistance, please respond to my email. Hello. We want you to be completely satisfied with every purchase you make. Overall product shipping and delivery process. Click on the Submit Return button and print out your return label. Don't use this company or any Fanatics related company if you need anything on time. Clickhere for more! Backed by the National Science Foundation, I was pretty nervous after reading all the reviews, but, There is no contact information on the email and the only, Website doesn't work for returns as promised, Never received jersey-"stuck" in shipping-false tracking no refund, Never got my product with no response from customer service, Bobbleheads as described, fast shipping, ugly packaging, Terrible customer service and cheap product. Usually I would look at the reviews first but forgot. Bad service. FansEdge.com Phone Number | Call Now & Shortcut to Rep Send us a Tweet Overall customer service. Please send us an email at customerfirst@fansedge.com. Ci NHL and NHL team marks are the property of the NHL and its teams. At your convenience, can you please provide me with the order number so I can review it? I requested a refund I do not want the product but still no one has answered my emails. I sent it back to them and since then heard nothing. to let us know you're having trouble. thanks. Look elsewhere for decent quality. Do not use! We truly value your business, and we look forward to the opportunity to serve you again soon. We pride ourselves on not only carrying a large selection of officially licensed products from the top brands, but also industry leading customer service, shipping and return policies. No email has ever been sent out confirming order. Hello. Sincerely, Shanick, I had a issue with a return item purchased from Fansedge It was possibly lost by Usps or misplaced and not active in there System I spoke with Representative Ryan from Fansedge who was very knowledgeable and completely upfront about all possible solutions to this problem Ryan made me feel completely at ease and made my experience vey positive and was professional throughout are conversation Ryan is definitely a exceptional employee and should be commended for job well done, Hello Dd, thank you for reaching out and we are grateful for the positive feedback! I made a mistake on the shipping cost and bought the wrong size shirt. Return Policy is DECEPTIVE. This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. My brother's birthday is tomorrow! FansEdge has an average consumer rating of 1 stars from 15 reviews. We would love a chance to make this right. We would love a chance to make this right. Maria, we are terribly sorry to hear that we have dropped the ball. I am truly sorry for your experience. No refund. Oh well. It's been 2 weeks since my order. I placed my order on the website www.fansedge.com, but it was real scam. Never, ever have talked to anyone live. We would love a chance to make this right. Aydanos a proteger Glassdoor verificando que eres una persona real. We would love to take a look at your order to ensure their are not any known issues to ensure you have an excellent experience with us. Is the nike tom brady tampa bay buccaneers black super bowl lv bound game fashion jersey returnable? Average salaries for FansEdge Customer Service Representative: $37,193. If you have any queries, please feel free to contact us directly and we will reply as soon as possible. So, if you aren't, for any reason, we Thank you, Maribell. There was no any processing. Great costumer service! She fixed the problem, explained what will be happening in the future regarding my order and bank account and I was put at ease. Our Fan Advocates are committed to your satisfaction and view each time you contact us as a chance to build a relationship. naval officer oath of office; fans edge customer service. This can provide reassurance to potential customers seeking quality products or services. Sincerely, Shanick. We are deeply sorry for your experience. Visit shop.international.nhl.com. I wanted to return these 3 tee shirts because they were too small. I order a jersey which wasn't on sale, but they were offering free upgrade to next business day shipping. Furthermore, as the company has previously been accused of delivering fraudulent products, it is unreliable. A consumer rating of 1.52 stars from 770 reviews indicates that the vast majority of customers are dissatisfied with their purchases. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Oh no, Anthony. The website associated with FansEdge sells gift cards, but it's important to be cautious when making a purchase. Thank you Aydanos a proteger Glassdoor y demustranos que eres una persona real. Value 90. The free shipping code is only for the 3-7 business day delivery method. Good afternoon, Sharon. This is the FansEdge customer service help desk where you can find out information on your order, returns, canceling or modifying your order and size charts. Don't waste your time ordering through Fanedge.com you won't get your order and they'll send you a ton of junk emails. I will now be trying to initiate the refund process.finally i found their contact line and their number845521 7386 managed to get my refund from this company on the date 29/01/2022. Im sorry I did. Once processed, your refund can take up to 2-7 business days to reflect on your ac. 36 reviews of FansEdge "Ordered on the 23rd and the item still has not arrived. If our live representatives are unavailable during this timeframe, we're just busy servicing other Fans. I visited their website and followed directions for returns. FansEdge.com customer service - GetHuman Contacting FansEdge.com. I want my merchandise or a refund! 1. nidhi singh husband name. Incorrect address - Street number. Live Chat. This complaint was posted by a verified customer. All orders are processed after payment has been received, and all shipping and billing information has been verified. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If your expectations are not exceeded and if you don't look forward to coming back, then we haven't done our job! This site is horrible. Two weeks later I get an email saying they were issuing a refund as my order was returned. Just send it back! How can I contact Customer Service?- FansEdge-HD North America Main IMPORTANT UPDATE:Complaints Board has determined that FansEdge has an average credibility level of trust, with a legitimacy rating of 51%. I have spent over a thousand dollars on this site and did not appreciate the rudeness from the supervisor. Hello Mary, thank you for your feedback! Sincerely, Shanick. om ons te informeren over dit probleem. Revived an email 8 days later that it was on its way. Use this comments board to leave complaints and reviews about FansEdge. Coupon codes for FansEdge Team Apparel from Valpak I ordered jersey from them, but after 3 days it turned out that the seller cancelled my order. an. fans edge customer service email - theentrepreneursguild.com Right. Returns 77. I would NEVER BUY anything from this company again. We're on Twitter! We're on Twitter! In the Vehicles & Transportation category. The Fansedge warehouse is located in Bolingbrook, Illinois, about 30 miles southwest of Chicago. But I didnt receive anything. It was a birthday present for my dear brother. The action you just performed triggered the security solution. Not a great site to do Christmas shopping!! I won't purchase from this place ever again. All I did was open the package, slipped it on/off, and initiated a return when I saw it didn't fit. per informarci del problema. We conducted a search on social media and found several negative reviews related to FansEdge. Here are 8 tips for writing great reviews. I placed an order for a tote bag. We apologize again for the inconvenience and hope to hear from you soon. Thank you for taking the time to leave this review! Ordered a 3x Tommy Bahama Yankees sweatshirt, and was delivered a Child's RAVENS jersey. Refused to reimburse extra shipping money. This order was placed with a Next Business Day Delivery, that's why the additional $9.00 was applied to the order. Continue. I ordered a product because of their promotional code which said 3 to 7 business day shipping. Wenn When checking out make sure on the final page that you select standard ground 3-7 business days. FansEdge Customer Service Representative Salaries - CareerBliss DO NOT TRUST THIS SITE, Tip for consumers:Do NOT use this site. These people are scammers and liars, who take money and provide nothing. I looked online on their website and now its saying Jan 11th, 2020 to be delivered. Twitter. They did not explain anything and I'm not sure what even happened. Again, I apologize for the inconvenience but look forward to hearing from you soon. Please email us at customerfirst@fansedge.com with the order details. My card was used for FRAUD in Minnesota only days later at a Best Buy in Richfield MN, that is not a coincidence. -Ciarra. Sincerely, Karmen, Information provided by various external sources. compared it to the Texas sweatshirt and the shoulders were literally 6 inches smaller. The location of this warehouse has been a mystery to many customers, but a recent article has revealed its location. Please help us protect Glassdoor by verifying that you're a They're supposedly having someone from the back room call me within 24 hours but I have absolutely no faith in that happening. I am very sorry that you were charged for shipping. I never received it! Hey Cindy, I do apologize for the inconvenience this has caused. I did receive the jersey and it was ok. Anyone can write a Trustpilot review. Good Morning, Ryan. FansEdge Help Desk | Track Orders, Returns, Cancel or Modify Orders 136 Reviews of Fansedge.com - ResellerRatings Our jerseys are authentic, yes. You will receive a confirmation email. Sincerely, David. I requested my order to be cancelled and wanted my 85.00 to be returned to my account immediately so I could go elsewhere to get my grandson's gift BUT it is going to take 5 days to get the order cancelled and then they will supposedly return my money to my bank account This is just bad business practices and I certainly will not use them again and I would recommend others to think twice about giving them their business. naar Go to FOCO instead NEVER use this website even if it is housed on "Walmart" or any other place. I placed an order yesterday and received an email confirmation. J, we are terribly sorry to hear that we have dropped the ball. Great communication and assurance that my order would be handled with concern and respect to me and my purchase! Find your sports gear somewhere else! It was the worst services and attitude. We apologize again for the inconvenience and hope to hear from you soon. Very nice. This site is second only to FEDEX in being the most ridiculously obstructive site for live customer service. All Rights Reserved. FansEdge.com is an online retailer that specializes in sports and fashion. Se continui a visualizzare Thank You So Very Much. Thank you for taking the time to let us know! No one ever emailed or called me. Once we receive your return, we will process it within 2-3 business days. Recently I decided to order a jersey as a gift for my brother. We look forward to speaking with you soon. Companies can ask for reviews via automatic invitations. Thank you for reaching out to us. Excellent customer service provided to me by Matthew! FansEdge Reviews - Read Reviews on fansedge.com Before You Buy Performance & security by Cloudflare. Ever. We are so happy to hear that you had a great experience with us. We will be happy to look into this for you. NHL 2023. Also came a week late, when and before I paid it said I would get it in time for the game that I ordered it for. Then I clicked the chat us button and nothing happened. A website associated with FansEdge has been reported to be selling high-end brands at discounted prices, with many customers receiving counterfeit or low-quality items. The age of FansEdge's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. FansEdge has resolved 0 complaints. The highest paid Customer Service . Did all of your employees take 365 days off? Fanatics, 2023. Probably 12-7. Several days later FansEdge called me and told they do not have my items in stock. We are passionate about our goal of bringing FansEdge fans across the globe access to their favorite team's gear. Dont order you'll never receive your purchase. If we're calling it's alrway an issue/ Also, impossible, by design, to reach live customer service. The medium sweatshirt was HUGE on me, I am 51 - 150lbs. We are so happy to hear that you had a great experience with Matthew and resolve your issue. And even the robotic chat line doesnt work. Please send your order information to customerfirst@fanatics.com so that we can take a deeper look into the order. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Reviews were terrible and I was scared that my order was gonna be like the others, but I must say I wasn't disappointed at all. And name, we will be happy to make this right. I called the Customer Service number and was put on hold for 45 minutes. 0. Attach the return label to the outside of your return package and send it back to us. - Jimmy. Two, Thank you so much for the feedback! Fantasy sports, DFS, & betting news & analysis for NFL, MLB, NBA The action you just performed triggered the security solution. Thank you so much for taking the time to let us know about your positive experience. I have sent 5 emails and not once have they contacted me back. However I took another chance recently and ordered a few things from them and that was the biggest mistake I've ever made. Sincerely, Karmen, I placed an order and was billed right away. Please reach out if you need any help!-Ciarra. It's been a month since I placed my ordered also paid the $13.99 shipping cost and yet my order hasn't arrived, and the tracking information they provided me with doesn't pull up any shipment. But a couple of days later I was contacted by my bank and was informed about some fraudulent activities on my account. At your earliest convenience, please email customerfirst@fanatics.com. She kept in constant communication with me giving me updates about the status of the new product and when it was on its way. This will surely increase the credibility of your complaint. It was then delivered to a USPS pickup site where its now sitting, probably lost. The delivery timeframes for these destinations are not applicable, and the company currently ships to the United States, Canada, Guam, Puerto Rico, and Virgin Islands, except in the case of Crowd-Funded Products, which can only be shipped to the contiguous United States. You should avoid using Fanatics Edge Shop. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Thanks, Tina. These people are cons, they send garbage and refuse refunds, even when you try to refund the day you receive their trash, they charge huge fees to get your money back. Stay updated on sales, new items and more. I finally received the package on December 24th, but unfortunately the shirt did not fit my mom. las molestias. Won't help me out even though I submitted pictures the day I received them. I was swindled $39.99 plus tax and shipping. Never received it. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of FansEdge. I ordered a hoodie that was actually very nice but the sizing was off. It goes against our guidelines to offer incentives for reviews.

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