The first minivans, the Plymouth Voyager and the Dodge Caravan defined a new way of transport for the suburban population and this feat has been passed onto the successive vehicles of the same category since 1983. Updated on April 25th, 2023Author: Brian Jones | Reviewer: Sergei Lemberg, Updated on April 25th, 2023 Author: Brian Jones Reviewer: Sergei Lemberg. In the meantime, you are welcome to call us right away at 855-301-2100. Driving down the highway at 80 mph, the engine suddenly quit. Infotainment- The radio/ infotainment system gets stuck on the backup camera view. Chrysler and the dealership have said it can't be fixed and they are not taking responsibility. 2 of which were on the highway, the 3rd was on exit ramp of highway. 2019 Chrysler Pacifica Problems and Complaints | CARHP At 970 miles while in park the car started at a . I have had my car into the dealer three times now. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" The dealer nor the manufacturer was not notified of the failure. I was then able to drive the vehicle home about half a mile. What Owners Say. No prior warnings of anything being wrong with the car. I am attaching some videos, No problem my car I am uber driver. The manufacturer was not made aware of the issue. One of our staff members will call you shortly. Loss of Drive from Incomplete Transmission Weld. I am uber driver no problem my car so far no. Consumers reported that the buildup would cause their car to stutter when trying to maintain a steady speed. It was so sudden we had to swerve into the side of shoulder. Car is unsafe to drive on highway speed. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, I purchased a 2022 Hyundai Palisade equipped with the factory tow package so that I could tow my boat. I've contacted a Chrysler dealership about this problem and was told there was no recall on the car. Our pricing beats the national average 86% of the time with shoppers receiving average savings of $1,824 off MSRP across vehicles. Loss of *all* audio from speakers? - 2017+ Chrysler Pacifica Minivan Forums Car then refused to move either further back to complete the street entry maneuver or forward to re-enter the driveway. Awaiting call back on how they will help resolve this issue asap as the car is basically undrivable with stalling that many times in such a short trip! Do not assume that you are entitled to any compensation as a result of the consumer complaints you have. Below two things seem to be missing: 1. . Also there is a red turtle on the screen and the car completely stops accelerating even if I press the gas pedal. Exactly one week later, the van stalls again twice on 4/18. This happened several times on the way back to the dealership (we had only just bought the car the day before). This made the check engine light come on and indicated that multiple cylinders were misfiring. I can no longer connect to Bluetooth because of this issue. After 2 - 3 hours, the tow truck came, he able to restart the car. A total of 35 of them were lodged with the NHTSA between February 5, 2022, and January 24, 2023. They are working to recreate the issue to try and diagnose. The car wouldn't move at the point. If another vehicle had been following behind there could have been a collision. The automaker learned in January about a camera image that could linger more than 10 seconds and engineers determined the Panasonic radio software caused the problem. My wife had to coast off the highway. Last month it just lost power while I was driving and after that engine light up. I purchased this van brand new. Rearview Image Can Remain on Radio Display. For More Info visit us at: http://1aau.to/h/cEG/ Is your vehicle's radio volume sticking at 0 all the time? I do not feel safe driving this vehicle knowing that this can happen and leave us stranded or in an unsafe situation. Copyright 2023 Endgame360 Inc. All Rights Reserved. I was told no one could help me at that point and to just come for my oil change on the 29th. The year with the most problems overall was the 2004 Chrysler Pacifica, coming in at 11 issues. It happened two times and I go to the mopar service center, they tell me they don't have the part for that, and I ask them what's should I do with that situation, and they said that's a good question, I have no idea, but you can wait for the part and I don't know when the part comes in maybe a week, and maybe few months. Get reliability information for the 2020 Chrysler Pacifica from Consumer Reports, which combines extensive survey data and expert technical knowledge. The 3.5-liter, 3.8-liter, and 4.0-liter V6 engines were among the affected. The component or system that owners identify differs depending on their perception of the problem. Not a safe vehicle for a family. I lost the ability to accelerate and had to coast to the nearest shoulder. Sound off and share your experience with other visitors in the comment box below. I drive on the freeway, and I lost any power with the car, I'm lucky my baby was not in my car on that day. I'm on my 3rd radio for the 2018 Pacifica that I bought new less than 2 years ago and the radio was not activated when it was installed on 1/8/21 therefore no emergency services will work. Needless to say, these reflect the same problems mentioned already. 2021 uconnect issues : r/ChryslerPacifica - Reddit Influence-free. Your author Whats your name? On 3/7/23, I dropped it off at moss bros chrysler dealer in riverside, ca for the loss of motive power recall I was just notified of. When we were driving at highway speeds about 70mph, during a particularly cold day, the turtle mode dropped us suddenly to 30 mph. Vehicle lost ability to accelerate on highway engine shit off, lost power steering, dashboard read press break and push button to start as though vehicle were turned off. Have an appointment to take on for service on 4/27/22 at len stoler chrysler in westminster md. But the dealership still have not to diagnose of my car since when the car been towed to their shop for 7 business day from now. The software "fix" was not a fix at all, and this is a huge concern since the entire reason for purchasing a van was to travel safely and conveniently with our children. This is a serious design flaw with the danger of items unknowingly falling out while traveling. I had to stop the vehicle on a side on the fast moving highway and narrowly escaped getting stuck from vehicle coming from behind. The chrysler service department says they cannot find anything wrong with my vehicle and it may be due to the recall issue. Infotainment screen freezes and/or jumps around and will not let the user change temperature controls, adjust radio functions, allow hands-free calls, or accept any inputs at all. But it would always turn itself back on after a few minutes. Was unable to restart car for 15 minutes, car kept saying to put into p and until after completely turning the car off by opening the driver side door to simulate leaving the vehicle, and then closing the door. issue that causes a shutdown was addressed by merely providing a millisecond's notice that the vehicle is going to completely die. I did manage to steer the car to the side of the road. The vehicle was repaired; however, the contact stated that while driving at various speeds, the failure reoccurred. 5 mph or less), while my foot was still gently depressing the brake pedal, the van began to accelerate on its own. A control arm separation could increase the risk of a crash. The brand did issue several recalls to address the engine stalling issue and the transmission issues. It went back into the dealer on 3/21/23 and they are replacing the fuel tank and the fuel fill line. Chrysler is concerned a driver may be distracted if the rearview camera image remains and the driver tries to cancel the image. When the van shuts itself off, it takes a while to be able to power it back on. Chrysler corp customer care representative advised me to file a complaint with NHTSA and to ensure dealership files a star case. Read our full disclaimer here. But every car seems to have issues at least at some point, including the Chrysler Pacifica. Fiat Chrysler (FCA US) dealerships will flash the Panasonic radios with updated software. Later that evening the vehicle again "died" and was unresponsive. The bulletin applies to the vehicles listed below. I did not cancel the adaptive cruise control. I arrived to central IL late at night on Thursday, July 23rd, now 600 miles outside the 36k warranty. The concept of moving people, especially around the suburban areas, changed when Chrysler played a pivotal role to shape the US car market by introducing the first-ever minivan in the country. Radio/tape Cd Player Problems of Chrysler Pacifica It was towed to dealer and it was told it was the pcm that needed to replace. A Chrysler rearview camera image recall has been issued for more than 365,000 of the following vehicles equipped with 8.4" or 12" radio displays. The next day 12/26/22, we had it towed to the nearest dealer where it is currently at as of this writing. Unknown, recall to be issued but nothing yet and we are driving in potentially unsafe cars with our family!!! A short circuit may prevent the cruise control from disengaging, which can mess up your Pacificas speed and acceleration control, increasing the risk of collisions. Write a review and earn upto $100 for you review! The door should have registered that her body was in the way of closing, and additionally should have stopped and re-opened when it made contact with her head. Automotive Features Reviewer at CarParts.com. I turned the vehicle off and sat for about 3 minutes, then I restarted the vehicle. Hours later it is still not turning on and will have it towed to the dealership. Problem began after owning the vehicle only 4 months. 2020 Pacifica Radio Problem - 2017+ Chrysler Pacifica Minivan Forums According to the complaint, this happened 3 times in a span of 3 days. The vehicle was towed to a dealership and has been waiting for diagnosis for over 3 weeks. We could not turn off the car or put the transmission in park or neutral, it was completely immobilized. Every year, auto manufacturers buy back, replace or pay cash settlements to thousands of lemon owners like you. The radio and accessories were still working. Have a car complaint to add? The minivan was only one day old when it happened. | Check Best Price. Lights work, trunk lid raised. I am filing a complaint about unsatisfactory remedy of recall 03a/nhtsa 23v-010 and would like to make a motion for a hearing on this remedy. I pulled the vehicle over into another parking space so as to examine the screen. Software Update for Uconnect - Check For Updates - chrysler This issue has been present since purchasing the vehicle in march2017. The vehicle was towed to an unknown location and was not yet diagnosed or repaired by an independent mechanic or dealer. Trying to back, Emergency breaking in Hyundai Santa Fe Preferred 2023 On 4 occasions my SUV performed emergency breaking with no other vehicle in front of the car, no imminent danger of collision. Apparently, the update only served to provide a warning on the dash that the engine was about to shut down (which occurred immediately). Car coasted to a stop and would not restart. Vehicle History: Accident reported: airbag . Unfortunately, the manufacturer still needs to address the root cause and build a solution to prevent the electrical short from happening in the first place. They stated that mechanics would fix it, but it would quickly go back to the same problem again and that there was no estimate for the cost to repair. #PacificaParent, A post shared by Chrysler (@chrysler) on Feb 17, 2020 at 6:03am PST. The Chrysler Pacifica class action lawsuit points to numerous online complaints that have been posted on multiple websites related to issues with the infotainment systems in the Chrysler Pacifica. The issue was being evaluated at the time of the complaint. When it was delivered to the dealer the issue was still present however they did not bring it in to service for a week and when they did the issue was not there. A good samaritan helped push the car to a nearby lot while car was in neutral. all problems of the 2004 Chrysler Pacifica While driving on highway on4/22/23 the vehicle displayed a message stating stop safely, vehicle will shut off soon. A police report was filed. We are Lemberg Law, a Consumer Law Firm. . But since 2008, the Pacifica has actually been a mostly problem-free car, with the exception of two problems in 2017. It would only move from run to acc. The engine is arguably the most important component in the minivan. A wiring complication in the 2004-2008 Chrysler Pacifica can cause seat features to malfunction. The software update from the recall was performed, and the service adviser informed me that it was successful and the issue had been resolved. 2017 Chrysler Pacifica Reliability - Consumer Reports It may exhibit a wide array of complications, including fluid leaks, abnormal noises, stalling, jerking, and total transmission failure. I am afraid to drive the vehicle in case this happens again and they are offering me a 7 week wait to have something done about it. Riding backseat is the new riding shotgun thanks to available rear-seat entertainment with available Amazon Fire TV8. Car currently at the dealership getting a new transmission. It is the sole responsibility of the viewer to assume this risk. The hands-free and bluetooth feature of my radio stopped working 3 months ago. Was able to coast to the side of the highway safely and vehicle had to be stopped and turned off to be able to run. Not good had luggage tools, guns all easily stolen. The van was unable to be restarted. It does not work. More than 280,000 car shoppers have purchased or leased a car through the U.S. News Best Price Program. Van quit running during rush hour. On 3/7/2023, the same incident occurred twice while on the same freeway. This happened 4 times in under 30 miles on the highway. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash. I asked about the recall on the backup camera that I had read about and was advised that my vehicle did not qualify as it was a different radio in the car. While fewer than many other cars that had reported issues, there are still 12 overall problems reported regarding the Chrysler Pacifica. A much more recent complaint filed on January 21, 2023, has a similar description. Reporting for carpool duty. I was driving on freeway today january 13, 2023 and vehicle lost all propulsion (did no respond to accelerator being depressed) with warning message on screen "press brake and push button to start" and "shift to p to start" while at 64mph. However, the entire radio malfunctioned when they attempted to update the software. Then I pushed the power bottom to turn off the car. Chrysler is now stating it's a software update that is needed and we are at day 4 with no car for a second time in two weeks. Research, browse, save, and share from 88 Pacifica models in Tustin, CA. - on april 22nd, I took my family to torrance area. Uconnect system not working correctly. All the gear shift lights were flashing and a beeping noise occurred. Again the van won't be fixed for weeks, nhtsa shows no remedy yet. When locking vehicle and arming the alarm up on returning to vehicle in a parking lot no matter where. The gas peddle did not respond, I was unable to accelerate. Sometimes it just cycles through the inputs nonstop. This is not good as anything in the vehicle is open to theft with me having no control of it. . It has advised that a combustion chamber cleaning will clear out the carbon buildup and resolve the illuminated check engine light. The dealership said the software update is available for the recall of potential loss of motive power, which appears to be the issue we experienced. This has happened multiple times with a dealer not finding any cause. We took it to the dealer to get it fixed, they kept it for a month and did a software update. But as an example of something completely different, an owner from Indiana reports that when his 2022 Chrysler Pacifica stalled it was the Check Rear Passenger Seat message that displayed. On the 29th, my comment on the radio wasn't even acknowledge by the service rep and there are no notes on the service receipt about it. So I parked on the narrow shoulder on hov lane, with cars zooming by. This is not legal advice. And this complaint also reports random power loss issues. I was able to pull onto the shoulder of the freeway, toggle the car into park, and press the start button while pressing the break. Dealer is denied to make any changes or repair to the vehicle. They hooked it up and could not find anything on the monitor. I placed my vehicle in reverse to back out of a parking spot. I was driving on a freeway and car brokedown on freeway, accelarator unresponsive , hmi said shift p to start , gear change didn't do anything and blinking, check engine light came up. I got it towed to dealership and they said next day a software update fixed it which was hard to believe so I asked them to drive for 25 miles and guess what ? Guides & features that can help you extend the service life of your car delivered straight to your inbox. I propose that the nhtsa put more pressure on chrysler to repair the root cause of the problem instead of a software update that merely notifies the driver. Now on our second case to have looked at. Please go back to portrait mode for the best experience, 2023 Land Rover Range Rover plug-in hybrid SUV, 2023 Land Rover Range Rover Autobiography SUV. Six people were in the car. Both sliding doors were disabled. I was able to coast to the shoulder. The firms main office is located at 43 Danbury Road, Wilton, Connecticut. The contact stated while driving 40 mph, the vehicle lost motive power and stalled without warning. Illuminated Check Engine Light Due to Carbon Buildup, Engine Noise Due to Damaged Retaining Pin. I had my entire family, kids, and elderly parents in the car with me. Was driving down I-270 with family when the vehicle immediately registered a fault that the hood was open and unable to charge/condition battery. While there could be an occasion with the customer might intentionally need to have the tail door open to accommodate and over-length item, there should be a by-pass switch with a continuously lit warning light on the dash. This creates a distracting and extremely frustrating experience with absolutely no way to control the system. In addition to the 911 basic emergency services, I paid $250 in March for the enhanced guardian services, however since the initial radio failure in July, those services have not worked for any length of time. Chrysler's reference number for this recall is W30-W37. It was very dangerous and someohow I was able to get into shoulder lane and with god's grace we survived. If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. My seat moved back automatically like the car was turned off. Please investigate the matter as these are major safety issues. Since it occurred again the issue has clearly not been resolved or properly identified. So I decided to take it in nearby open parking area and get it towed from there but even then it broke down 4 times. We've fixed thousands of lemon problems. The default message displayed on the dashboard was service hybrid electric vehicle system. I am concerned that they may not be able to fix my vehicle to meet the recall mandate and NHTSA's safety standards. Some owners have shared that they had no choice but to get a transmission replacement. Almost all the complaints mention that the electrical system fault would lead to the engine not starting and other electric-assisted systems failing as well. This happened during a high traffic period and I had children in the car. A loss of power steering assist or a stall can increase the risk of crash. Cameras were not functional during this time and the lane assist and cross traffic alert was intermittent. Who are we? Yea im having the same issue now! I again tried to press the "x" which appeared in the upper right hand corner to alleviate the situation to no avail. Neither the accelerator nor the cruise control was engaged. Some owners have reported that the seats may also get stuck, preventing any adjustment. Add your complaint here, about any vehicle. Its best to ask a mechanic for an accurate diagnosis if youre having A/C problems with your Pacifica. I've researched these issues and found that this complaint is common among numerous Chrysler Pacifica owners. I'm very familiar will pulling the fuse to reset the radio (as noted in other service visits), but even that didn't fix it this time. The check engine light and battery light were both on (they turned on as soon as the car shut off). U.S. News Best Price Program. I thought it was the new the leather smell, but later found out that the driver's side of the car was leaking. Then I hit a patch of traffic that dropped my speed to less than 10 mph. 37,020 - 56,780. After several minutes of pressing start/stop button, the vehicle eventually started and went into gear. Make sure to iron out all details with the seller before making up your mind. This is a supremely dangerous event depending on where one happens to be driving at the random moment that the malfunction takes place.. As our family was again on a highway accelerating the engine cut off with no ability to accelerate. Since the beginning, minivans have provided an elaborate and comfortable space for moving people along with giving a car-like driving experience from behind the wheels. When we pulled over to the side of the road, the car would not start and had to be towed to the dealership. According to CarEdge.com, its value depreciates by 37% after five years. This needs to be investigated and a cause determined! Check out our Chrysler Pacifica overview to see the most problematic years, worst problems and most recently reported complaints with the Pacifica. It has not been fixed by the recall. In center dash it was saying "service charging system". Further down the list, static discharge issues came up again but in the door handles, causing a loss of function. The dealership said the entire radio needs to be replaced. See Click on other model years to view more problems: 2018 2019 2020 2021. This means I was effectively trapped in the vehicle, in the middle of the road, unable to engage any hazard lights. Thanks for the help. Vehicle would lose power unexpectedly at highway speeds and in town posing a major risk for an accident to occur. I believe that this issue will not be fixed by a recall where the solution is advanced warning of an engine shutdown. On 11/19/22, while driving to a family member's for thanksgiving week, we stopped to get gas and turned the vehicle off. This is serious life threatening especially with family. My 06 Chrysler pacific shuts down without warning the lights flash spontaneously a chime or bell sound goes off and there is a popping sound that comes from the speakers. Upon investigation, the client was made aware of nhtsa campaign number: 23v010000 (electrical system, hybrid propulsion system) associated with the vin. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of REVERSE. The "d" in the gear shifter flashes. I have contacted the corporate webpage and was directed back to my case manager. The most recently reported issues are listed below. Last evening while driving on the highway, the car gave the warning of safely exit road way, you are about to loose power. The vehicle was taken to bob allen motor mall (859-236-3217, located at 725 n maple ave, danville, ky 40422) where it was diagnosed that the relay switch was stuck. Turning the system off does no good if you turn it on and it continues to do it. I was at that movement on an interchange ramp between two express ways and had several fast moving vehicles around me and no engine power to maneuver myself. This should be totally unacceptable. This is a major accident or even death waiting to happen! I could not turn on the emergency blinkers / hazard lights. NHTSA ID: #10187605. If we go to court, Chryslers going to be footing the bills. William B., IN (2017 Chrysler Pacifica Limited 3.6-L V6) "At 900 miles had problems with parking brake coming on whether driving forward or back. We are in los angeles traffic where people drive very fast. Theyve also shared that damaged wires may result in abnormal ticking sounds coming from the drivers seat. Even back-over prevention, forward collision avoidance, seat, and brake-related problems are linked to power loss issues. The other driver failed to complete the turn when they saw oncoming traffic. The car also had. In his spare time, Brian enjoys working on pickup trucks, muscle cars, Jeeps and anything related to motorsports. Car could not be moved until ignition was turned off for 10 seconds, then turned back on. The rear camera did not disengage and remained on. Worst 2019 Chrysler Pacifica Problems. Before applying the brakes I had been coasting down the street between 20 and 25 mph. Upon clicking alert the menu is empty of favorites. One of the most notable 2017-2018 Chrysler Pacifica problems is its defective cruise control feature, which may malfunction due to faulty wiring.A short circuit may prevent the cruise control from disengaging, which can mess up your Pacifica's speed and acceleration control, increasing the risk of collisions. I started the car and could not shift, move the windshield wipers, run radio, put the front windows down. Took several minutes to be able to shift to park, turn the car off, and restart the car. This nearly caused an accident as we almost lost control of the vehicle on ice and snow. So again I drove it to the dealer and again nothing showed up! However, its average annual repair cost is on the pricey side. March 1st- car shut off on the freeway going 70 mph. While driving on the freeway, check engine light came on, all acceleration power was lost, car directed me to put car in park, press brake, and push start button. this led to extremely dangerous situation of having to navigate traffic and reach the shoulder with no ability to accelerate. This happened on saturday march 11, the previous night the vehicle had been charged overnight. Have contacted chrysler and was told they do not have a fix for this issue even though they are aware it is a safety issue. While driving on the highway, the vehicle coaster to a stop. I turned it off again, this time waited 5 min before starting the engine and it finally turned back to normal. We purchased our Chrysler Pacifica Hybrid February 20 th, 2018 from Huntington Beach Chrysler. Radio gone out in a 04 Chrysler Pacifica. But I couldn't stop safely on a super-heavy-traffic freeway where everyone drove 70+mph. Twice on the highway, and once in a residential area. I then pressed the on/off start button and it restarted and powered up the engine and I was able to drive the car home. There are several reasons for people to prefer different automobile brands and models.

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