Email: MEisema@bart.gov. See the, To add a card to your Android phone, open Google Pay and click the + sign. Does VTA require and enforce proof of payment on light rail? It's simple, saves you money and you can start anytime of the year. Pay With Route 22, 64A, 64B & 522: Temporary Bus Stop Closure at Santa Clara & Montgomery 4/12 - 4/26, Routes 22 & 40: Temporary Bus Stop Closure - Eastbound El Camino & Farside San Antonio - 4/24/23 (8PM) - 5/1/23 (12PM), Routes 25 & 71: Temporary Bus Stop Closure - Northbound White & Farside Story - (4/24/23 - 5/3/23), Route 61: Temporary Bus Stop Closure - Eastbound Sierra & Nearside Piedmont - (4/26/23 - 5/12/23), Route 61: Temporary Bus Stop Closure at Northbound Bascom & Pamlar Until Further Notice, Routes 64A & 83: Temporary Bus Stop Closure - Northbound Winfield & Blossom River - (5/26/23 - 5/27/23), Regional Transit Connection (RTC) Discount Card. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No notice, even though they have my email? Can I set up Auto-Reload for cash value and a pass? Roadshow, Please turn on metering lights to make morning commute smoother: Roadshow, Are LA drivers better than those in the East Bay? Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. Two beeps and a yellow light means you paid, but your remaining balance is less than $2. Violators are subject to fines and can lose their transit privileges. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. Clippers innovative pilot program offers fare discounts to adults with low incomes. Skip the side navigation menu and go to the main content. Cash value must be loaded prior to tagging on the express route. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. Clipper This popular program allows teachers, grades K - 12, within Santa Clara County the opportunity to take their students on field trips traveling by VTA buses and light rail for free. The same Clipper card must be used when tagging from local to express routes. Per VTA Board Approved Fare Policy: Convention Passes are available only to Conventions/Hotels and not valid on Highway 17 Express. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. Choose your payment method and complete the order. WebCurrent Free Muni for Youth participants can continue to use their Clipper card for free fares on the cable car or request a new cable car pass, which is also available to San Francisco youth 5-18, regardless of household income. How does autoload work and how do I sign up for it for my Prior to that he was an assistant sports editor at the paper from 1984-1987. How does Auto-Reload work with monthly passes? I'd probably go to a ticket On a successful tag, lights and a "Travel OK" screen will appear on the machine. If you hear three beeps, you do not have sufficient value and need to add more value to your Clipper card. Why not? Payment for a single ride with Clipper will be valid for 2 hours of FREEtransfers acrossVTA buses and light rail. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. He started his journalism career as a sports editor in Iowa in 1975. In London you don't even need a pass - you just use your NFID enabled debit/credit card, or Apple Pay. Skip top navigation. Select Clipper card and follow the instructions to add a card and load value. 6. The card needs to communicate with the servers, so that might be the issue. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? to Buy BART Tickets To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. Select "Transit card" and "Add Clipper card". Overview. Request a Pass for Cable Cars Here (ages 5-18) Cookie Notice Credits. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. When I tag my card, what do the beeps and lights mean? A single beep and a green light means you paid for your ride. With the card you can buy discounted VTA Senior/Disabled monthly passes using Clipper or load cash value onto the card. Many transit agencies offer some type of 31-day pass for your convenience. You can load a Monthly Pass on your card, as well as cash value for Single Rides ora Day Pass. See the Google Pay How-To page for more details. This means we couldnt process your payment for automatic reloading. 7. Can I lend or give my EasyPass to a friend - AC Transit Yes. You can also order value at the same time. Key Clipper information translated to Chinese. WebBased on system design, Clipper front loads the designated autoload amount to the Clipper card pending the recovery from the funding source on file. Key Clipper information translated to Chinese. After the two-year pilot, and based on results from the pilot, MTC and transit agencies hope to offer a permanent program to any interested organization/employer in the Bay Area. Pay With Delivery of further fare policy actions called for in the study is expected over the coming years. Select Clipper card and follow the instructions to add a card and load value. You will need to tag your card to a card reader or ticket machine to activate it. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. WebClipper is the all-in-one transit card for the Bay Area. Clipper cards can be reloaded online, at self-service machines in stations and at terminals, and in person at transit agency ticket offices and Clipper Customer Service Centers. All light rail passengers must have a valid fare before boarding light rail. Your card should arrive within 5 to 10 days. What happens if my transit benefit order will exceed the $300 cash balance limit? On the cable car, the conductor carries a handheld card reader. Clipper Card Transit Office Monthly Pass: Marin Local 31-Day Pass - $80 Marin Local 31-Day Senior/Disabled Pass - $25 Split Payment Option: Yes Transit Office; Clipper Card Metrolink Los Angeles Web: www.metrolinktrains.com Tel: 800.371.5465 Services: Rail Forms of Payment: Cash, Debit/Credit Cards, Checks Ways to Pay: Ticket Key Clipper information translated to Spanish. Once you hear a single beep that means youve paid your fare and are good to go! To apply for an RTC Clipper card, youll need to visit a participating transit agency location. Have others had this problem with funds being frozen or seemingly disappearing from your Clipper card? If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. Using this contactless payment option, riders can enjoy discounts on single ride fares and Day passes, as well as get exclusive access to There's no need to open an app. The Clipper BayPass program is designed to measure how an all-system pass could impact travel in the Bay Area. If you do not hear any beeps or see any lights, your card may be defective or damaged. Insert them one at a time. How do I set up and use a Clipper card on my phone? Visit a designated location with an accepted form of identification for a Youth or Senior Clipper card. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. Lost or stolen Day Passes or Monthly Passes shall not be replaced. Thats three months of travel for the price of two Youth Monthly passes! But if a customer already has value on his/her card, that value should not be removed. Learn how to apply. A: You made me laugh, thanks! Monthly - Adult (ages 19-64) | SFMTA How do I add value to a Clipper card on my phone? It depends on how you buy your pass. The Annual Pass Subscription Program allows you to pre-purchase 12 monthly passes (for 12 consecutive months) for the price of 11 monthly passes. After receiving your card in the mail, you can set up an online account by calling Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Find your card and select Manage Auto-Reload from the More Options menu. The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. Dear Abby: I have a great life, so why have I fallen into this shameful behavior? You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. For more information, visit Sales and Service Locations. Key Clipper information translated to Spanish. Clipper cards are accepted on BART, Caltrain, Muni, Your 31-day pass becomes active the first time you use it to pay a fare. Main Fax Number: (415) 536-9800. Fares All rights reserved. 2 Hours of FREE Transfers when you purchase a single-ride fare using Clipper. Can I load value on my mobile phone at a transit agency ticket office? All rights reserved. Log in to your Clipper account. Adult passengers traveling from a local bus to an Express bus will have to pay a surcharge of $2.50: Monthly passes are valid for the calendar month purchased. Scratch-off design allows cardholder to select days of use. Just load your Clipper card with cash, tag it upon boarding, and once youve paid the equivalent of a Day Pass, any further local ridesthat day will be free. Youth and Senior/Disabled/Medicare riders who transfer from local to express service will not have a surcharge. This allows students, teachers and chaperones to ride VTA buses and light rail to museums, cultural events, libraries, and other popular destinations for free. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. up value on a clipper card If you already have a card, you can choose to set up Auto-Reload when you load value online. Each teacher is eligible to receive up to two class passes every school year. Copyright 2023Metropolitan Transportation Commission. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. If you want to ride, you will need to tag again. Alerts are still available by subscription. Can I get reimbursed? See download files info to view Comma Separated Value (CSV) files. Clipper Card However, you will need to register your card as part of the process, if you havent already done so. Riders age 5-18 or 65 and over can apply for a Youth or Senior Clipper card by mail, email or fax. VTA light rail operates on a proof-of-payment system. Or is this just a screw up that I need to call Clipper and have a human handle? Passengers with a valid Paratransit ID Cardreceive free rides on VTA Local, Express bus service and Light Rail. Per VTA Board Approved Fare Policy: No refunds shall be made for purchased passes. I recently registered my card but for some reason my card is still pending and tomorrow is going to be the 5th day. The Clipper BayPass pilot program will help shape the development, pricing and implementation of one or more new Bay Area multi-agency transit passes or fare caps. What happens if I tag on, but I change my mind? The other reason to tag off is to take advantage of eligible free or discounted rides when you transfer from one transit agency to another. If Clipper determines Log in to your account to add a Backup Payment method. Phone. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. For example, a monthly pass for July is available for purchase from June16through July15. This is done immediately with credit cards, but it can take up to 10 days if you are using a checking account as your payment method. You can find the booths with Clipper cards on the arrivals level at Terminals 1, 2 and 3 or on the departures level at the International Terminal. They make getting there, and back, so much easier! vta.org/covid-19- VTA recommends, but no longer requires, masks on board. You can also add value through the Clipper app. The most you can load online at any one time is $255. Dear Abby: Am I overreacting to my European daughter-in-law's behavior? I called Clipper, and after a 60-minute hold on a 75-minute estimated wait, the polite customer service rep started the process to restore the missing money, telling me, If you have no activity for six months, it gets deactivated., In a pandemic, with 90% of tech working from home, even the Clipper rep admitted to driving to work, because being on transit with other people is scary., Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value that is not added to a Card for more than 180 days after payment has been received., Pardon my anger and incredulity: Clipper will abscond with my balance?

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